Customer Services

Contact Me

Please use the form below to contact me. I aim to respond to all e-mails within 72 hours. If your question or comment relates to an order you have made or have received please provide your order number. [contact_form]

Delivery Information

Due to my fairy doors all being one of a kind they are always sent via a recorded delivery service both within the UK and overseas. This prevents parcels ‘getting lost in the post’. Gift vouchers will also be posted recorded delivery.   Delivery within Great BritainStandard delivery within the Great Britian is 2nd class …

FAQs

Q: How do you send my order? A: All my orders are sent via Royal Mail second class recorded delivery. For more information on delivery and postage information click here. Q: What are the doors made from? A: Well they are made from various types of clays and whatever embellishments I can make or find that …

Terms & Conditions

General Terms and Conditions Payment Delivery of Products Returns Gift Vouchers Personalised Doors Changes & Updates Concerns General Terms and Conditions Note the term ‘Seller’ refers to Fairy Sparkles Fairy Doors ALL INFORMATION, TEXT, IMAGES, DESIGNS AND DOORS RELATING TO FAIRY SPARKLES FAIRY DOORS AND THIS WEBSITE ARE PROTECTED BY COPYRIGHT LAW Please note that our …